How to contact parcelforce?

How to Contact Parcelforce

Parcelforce Worldwide, a leading UK parcel delivery service, offers several ways for customers to get in touch. Whether you need to track a package, inquire about services, or resolve an issue, contacting Parcelforce can be done through various channels. Here’s a comprehensive guide on how to reach Parcelforce effectively.

1. Customer Service Phone Number

One of the most direct ways to contact Parcelforce is by phone. The customer service helpline is available for both domestic and international inquiries. Here are the key numbers:

  • UK Customers: Call 0344 800 4466. This line is open from Monday to Friday, 8:00 AM to 6:00 PM, and Saturday from 8:30 AM to 12:30 PM.
  • International Customers: Dial +44 344 800 4466 if you’re calling from outside the UK.

When calling, have your tracking number and any relevant information ready to expedite the process.

2. Email Support

For non-urgent queries or if you prefer written communication, emailing Parcelforce is an efficient option. You can send your inquiries to Be sure to include detailed information about your issue or question, along with any relevant tracking numbers or order details.

3. Online Contact Form

Parcelforce offers an online contact form on their website, which is a convenient way to reach out for support. To use the form:

  1. Visit the Parcelforce website at
  2. Navigate to the “Help and advice” section.
  3. Select “Contact us” and then “Email us.”
  4. Fill in the required fields with your information and details of your inquiry.

4. Social Media

Social media platforms are another effective way to contact Parcelforce. They are active on several platforms and often respond quickly to customer queries:

  • Twitter: Reach out to @parcelforce on Twitter. They are known for their responsive customer service on this platform.
  • Facebook: Send a message via their official Facebook page, Parcelforce Worldwide.

5. Live Chat

Parcelforce also provides a live chat option on their website. This feature is available during business hours and allows you to speak directly with a customer service representative. To access live chat:

  1. Go to the Parcelforce website.
  2. Look for the live chat icon, usually found at the bottom right corner of the page.
  3. Click on the icon to start a chat session.

6. Post Office Branches

For face-to-face assistance, you can visit any local Post Office branch that offers Parcelforce services. The staff at these branches can help with parcel queries, tracking, and other services.

7. Mail

If you need to send documents or written correspondence, you can mail them to:

Parcelforce Worldwide
Customer Service Centre
PO Box 486
CM19 5AB
United Kingdom


Parcelforce offers multiple avenues for customer support, ensuring that no matter your preference, you can get the assistance you need. Whether through phone, email, online forms, social media, live chat, or in-person at a Post Office branch, contacting Parcelforce is straightforward and customer-friendly. For the quickest resolution, be sure to have all relevant information ready when you reach out. By leveraging these contact methods, you can efficiently resolve any issues or get the information you need regarding your Parcelforce deliveries.